Terms of Service

NIMAI Labs — Terms of Service

Last updated: June 10, 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the NIMAI Labs platform ("Platform", "Service"), including the website at nimailabs.com, the NIMAI Labs mobile application ("App"), and all related services provided by NIMAI Labs ("NIMAI", "we", "us", "our").

By creating an account or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.

These Terms are drafted in English, which is the legally binding version. Any translations provided are for convenience only and do not alter the meaning of the English version.

2. About Us

NIMAI Labs is a sole proprietorship (eenmanszaak) registered in the Netherlands.

Business name: NIMAI Labs
Address: Statenlaan, 5042 RR Tilburg, The Netherlands
Chamber of Commerce (KvK): 42014971
VAT number (BTW): NL005433822B68
Contact: contact@nimailabs.com

3. Eligibility

You must be at least 16 years of age to use the Platform. By creating an account, you represent and warrant that you are at least 16 years old.

If you are between 16 and 18 years of age, you confirm that you have reviewed these Terms with a parent or legal guardian and that they consent to your use of the Platform.

We do not knowingly collect personal data from individuals under 16 years of age. If we become aware that a user is under 16, we will terminate the account and delete associated data.

4. Account Registration

To use the Platform, you must create an account using our authentication provider (Clerk). You agree to:

Provide accurate and complete information during registration
Keep your login credentials secure and confidential
Notify us immediately of any unauthorized use of your account
Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or remain inactive for an extended period.

5. The Service

NIMAI Labs is a platform for independent music artists and producers. The Platform provides:

Project management — Organize music projects with tracks, phases, collaborators, and release planning
AI-powered assistant — Contextual guidance, motivation, and project actions
Feedback tools — Share tracks privately for timestamped feedback
Marketing tools — Smart links, EPK generator, content scheduling guidance
Discovery — A community feature where artists share short vertical video clips of their music
Marketplace — Browse and hire music professionals, purchase beat licenses
Collaboration tools — Split sheets, messaging, and file sharing

The specific features available to you depend on your subscription plan.

6. Subscription Plans and Pricing

6.1 Free Plan

The Free plan provides access to core features with certain limitations as described on the Platform.

6.2 PRO Plan

The PRO plan is available for €13.99 per month or €119.99 per year. All prices are inclusive of applicable VAT/tax. The applicable VAT rate depends on your country of residence within the European Union.

6.3 Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually)
Payment is processed securely through Stripe
You authorize us to charge your selected payment method for the recurring subscription fee
If payment fails, we may suspend access to PRO features until payment is resolved

6.4 Price Changes

We may adjust pricing with at least 30 days' advance notice. Price changes do not affect your current billing cycle. Continued use of the Platform after the new pricing takes effect constitutes acceptance of the new price.

6.5 Cancellation

You may cancel your PRO subscription at any time from your account settings. Upon cancellation:

You retain access to PRO features until the end of your current billing period
Your account reverts to the Free plan after the billing period ends
No partial refunds are provided for unused time within a billing period

7. Refund Policy

7.1 Digital Content Waiver

By subscribing to the PRO plan and accessing PRO features, you expressly acknowledge and agree that:

The digital content and services are made available to you immediately upon subscription
You thereby waive your right of withdrawal under Article 16(m) of Directive 2011/83/EU (the EU Consumer Rights Directive)

This waiver is presented and must be accepted during the checkout process.

7.2 No Refunds

Given the immediate access to digital services and your express waiver, we do not provide refunds for subscription payments. This includes partial refunds for unused portions of a billing period.

7.3 Exceptions

We may, at our sole discretion, consider refund requests in cases of:

Duplicate charges caused by technical errors
Unauthorized charges (you must notify us within 48 hours)

8. Marketplace

8.1 Marketplace Services

The Platform includes a Marketplace where:

Producers can list and sell beat licenses to other users
Professionals can offer music-related services (mixing, mastering, design, etc.)
Artists can browse, purchase beats, and hire professionals

8.2 Marketplace Commission

NIMAI Labs charges a platform commission of 6% of the transaction value on each successful Marketplace transaction, regardless of your subscription plan.

The commission is deducted from the seller's/professional's earnings before the amount is credited to their Wallet.

8.3 Wallet and Payouts

Earnings from Marketplace transactions are credited to your in-platform Wallet
You may request a payout of your Wallet balance at any time, subject to a minimum payout threshold of €20.00
Payouts are processed through Stripe and may take 3–7 business days to arrive
You are responsible for reporting Marketplace earnings to your local tax authority

8.4 Transactions Between Users

NIMAI Labs facilitates transactions between users but is not a party to the agreement between buyer and seller. We do not guarantee the quality, accuracy, or completion of any service or product offered on the Marketplace.

Disputes between buyers and sellers should be resolved directly between the parties. NIMAI Labs may mediate at its discretion but is not obligated to do so.

Cancellation fee. If a buyer cancels a paid service order after payment has been processed, a platform cancellation fee of 5% of the order value is retained by NIMAI Labs to cover transaction processing costs. The remaining 95% is returned to the buyer. This fee is non-refundable and applies only to buyer-initiated cancellations; it does not apply to orders cancelled by NIMAI Labs due to a seller's non-delivery.

8.5 Beat Licences and Copyright

When a Producer publishes a beat on the Marketplace, they make a legally binding declaration that:

The beat is their original composition, or they hold a written agreement with all collaborators granting them the right to sell it
If the beat contains any sampled material, the Producer has obtained written clearance from the master recording and publishing rights holders prior to publication
If the beat is a cover or remix, the Producer holds a valid mechanical licence for the underlying composition
The Producer has the full legal authority to grant the licence types they offer (Lease, Exclusive)

This declaration is recorded by NIMAI Labs at the time of publication, together with the timestamp and IP address of the session, and may be used as evidence in the event of a dispute.

Producer indemnification. By publishing a beat, the Producer agrees to indemnify, defend, and hold harmless NIMAI Labs, its employees, and its officers against any claims, damages, costs, and expenses (including reasonable legal fees) arising from any third-party allegation that the beat or its sale infringes any intellectual property right. NIMAI Labs reserves the right to immediately archive any beat that is the subject of a credible infringement claim, without prior notice to the Producer.

8.6 Copyright Reports and Takedowns

NIMAI Labs provides a mechanism for users and rights holders to report beats that they believe infringe third-party intellectual property rights. Reports can be submitted directly from the beat's page on the Platform.

Upon receiving a report, NIMAI Labs will:

Review the report within a reasonable timeframe (typically 48 hours for initial assessment)
Notify the Producer whose beat has been reported
Temporarily or permanently archive the beat if the claim appears credible, pending investigation
Permanently remove the beat and take appropriate action against the Producer's account if infringement is confirmed

Producer counter-notice. If a Producer believes their beat was archived as a result of an erroneous or bad-faith report, they may submit a counter-notice by contacting contact@nimailabs.com within 14 days of receiving the takedown notification. The counter-notice must include:

The Producer's full name and contact details
Identification of the archived beat
A statement, under penalty of perjury, that the Producer has a good-faith belief that the beat was removed as a result of a mistake or misidentification
Any supporting documentation (e.g., original project files, session data, sample clearance agreements)

NIMAI Labs will review the counter-notice within 10 business days and restore the beat if the counter-notice is credible and no legal action has been initiated by the original reporter. NIMAI Labs may, at its sole discretion, extend the review period if further investigation is required.

False reports. Submitting a knowingly false copyright report is a violation of this Terms of Service and may result in account suspension or termination.

Buyer responsibility. Beat licences are granted based on the Producer's representations. NIMAI Labs does not independently verify the originality of beats listed on the Marketplace. Buyers of Exclusive licences acknowledge that the validity of the licence depends on the Producer's declarations and agree to verify the originality of the beat directly with the Producer before any commercial use. NIMAI Labs is not liable for any loss suffered by a buyer as a result of a Producer's misrepresentation of rights.

9. Content and Intellectual Property

9.1 Your Content

"Your Content" means all audio files, video clips, images, text, lyrics, project data, and any other material you upload, create, or store on the Platform.

You retain full ownership of Your Content. NIMAI Labs does not claim any ownership rights over Your Content.

9.2 License to NIMAI Labs

By using the Platform, you grant NIMAI Labs a limited, non-exclusive, worldwide, royalty-free license to:

Store, process, and display Your Content as necessary to provide the Service
Generate backups of Your Content for service reliability
Use metadata about Your Content (e.g., track names, project names) in aggregated, anonymized analytics

This license exists solely to operate and improve the Platform and terminates when you delete Your Content or your account.

9.3 Discovery Content License

By submitting a video clip to the Discovery feature, you grant NIMAI Labs an additional non-exclusive, worldwide, royalty-free license to:

Display your Discovery clip to other users on the Platform
Use your Discovery clip in promotional materials for NIMAI Labs, including social media, advertising, and the NIMAI Labs website
This promotional use will always include attribution to you (your artist name as displayed on the Platform)

This Discovery license is granted at the moment of submission and remains in effect while your clip is active on the Platform. Upon removal of your clip, NIMAI Labs will cease using it in new promotional materials within 30 days. Previously published promotional content (e.g., social media posts already published) is not retroactively removed. You may request removal of your clip from active promotional use by contacting contact@nimailabs.com.

9.4 NIMAI Labs Intellectual Property

The Platform, including its design, code, AI models, branding, and documentation, is owned by NIMAI Labs and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Platform.

10. AI-Powered Features

10.1 Nature of AI Content

The Platform uses artificial intelligence (powered by third-party providers including OpenAI and Google) to provide:

Project assistant responses and suggestions
Motivational nudges and daily digests
Marketing copy generation
Beat descriptions and social media post suggestions

AI-generated content is provided for informational and creative assistance purposes only. It should not be considered professional, legal, or financial advice.

10.2 AI Data Processing

When you interact with AI features, the context of your project (track names, phases, notes, etc.) is sent to our AI providers to generate responses. We minimize the data sent to what is necessary for the interaction. See our Privacy Policy for more details on how AI providers process your data.

10.3 No Guarantee of Accuracy

AI-generated content may contain errors, inaccuracies, or unsuitable suggestions. You are responsible for reviewing and deciding whether to use any AI-generated content. NIMAI Labs is not liable for any consequences arising from your use of AI-generated content.

11. Acceptable Use

You agree to use the Platform in accordance with our Acceptable Use Policy, which is incorporated into these Terms by reference.

In summary, you may not use the Platform to:

Upload or share content that infringes on third-party intellectual property rights
Upload or share content that is hateful, violent, sexually explicit, or illegal
Harass, threaten, or abuse other users
Attempt to access other users' accounts or data
Circumvent platform security measures or usage limits
Use the Platform for any illegal purpose
Submit content to Discovery that you do not have the rights to share
Create multiple accounts to circumvent plan limitations

Violation of the Acceptable Use Policy may result in content removal, account suspension, or permanent termination.

12. Availability and Modifications

12.1 Service Availability

We strive to maintain the Platform's availability but do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

12.2 Modifications to the Service

We may modify, update, or discontinue features of the Platform at any time. For significant changes that affect your use of the Platform, we will provide reasonable advance notice via email or in-platform notification.

13. Termination

13.1 Termination by You

You may delete your account at any time from your account settings. Upon deletion:

Your personal data will be deleted in accordance with our Privacy Policy
Your Content stored on the Platform will be deleted
Active subscriptions will not be refunded for the remaining billing period

13.2 Termination by NIMAI Labs

We may suspend or terminate your account if:

You violate these Terms or the Acceptable Use Policy
Your account has been inactive for more than 12 consecutive months
Required by law or regulatory authority

Where possible, we will provide notice and an opportunity to export your data before termination.

14. Limitation of Liability

To the maximum extent permitted by applicable law:

NIMAI Labs is provided "as is" without warranties of any kind, whether express or implied
We do not warrant that the Platform will be error-free, secure, or continuously available
We are not liable for any indirect, incidental, special, consequential, or punitive damages
Our total liability for any claim arising from your use of the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim
We are not responsible for the loss of any Content due to technical failures — you are encouraged to maintain your own backups

These limitations do not affect your statutory rights as a consumer under Dutch or EU law.

15. Governing Law and Disputes

These Terms are governed by the laws of the Netherlands.

Any disputes arising from these Terms or your use of the Platform shall be submitted to the competent courts in the Netherlands, unless mandatory consumer protection laws in your jurisdiction provide otherwise.

For consumers within the European Union: you may also submit disputes to the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes:

We will notify you via email or in-platform notification at least 30 days before the changes take effect
The updated Terms will be posted on the Platform with a new "Last updated" date
Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms

If you do not agree with the updated Terms, you may cancel your subscription and delete your account before the changes take effect.

17. Contact

For questions about these Terms, please contact us:

Email: contact@nimailabs.com
Address: Statenlaan, 5042 RR Tilburg, The Netherlands